Today our Business Services team held their semi annual PD session. Over the last couple of years we have had a very focused agenda on team building, customer service and managing change to support our planned department reorganizations and workflow analysis.
Today we had the pleasure of hearing Mike Moore’s presentation: Connecting in the Workplace. Mike really connects with people and has a great message. He has learned a lot by observing people in his world wide travel to deliver his message. It is obvious he absolutely loves what he does! I won’t spoil any of Mike’s stories by referring to details here.
Mike’s presentation is centered around a few key ideas:
- the fun factor is important, have fun at work
- embrace and enjoy a little humour
- take pride in yourself and value what you do
- dignity is an equalizer
There are challenges at the personal, team and organizational level. Attitude is your dominate thought at any given moment – choose to make it a positive thought.
- guard against destructive humour
- find comedy in chaos
- QTIP (quit taking it personally)
- Turn Negatives
- low moral
- low productivity
- into Positives
- mutual respect
Mike connects with the audience quickly and presents in a very personal way that puts one at ease. He keeps you smiling and laughing with his message and illustrative true stories. He throws in a couple of musical moments too to keep you engaged.
All in all, a great presentation. I would have listened longer! See Mike Moore’s website for more details about his presentations.