Tag Archives: FirstClass mobile client

Tech, Technology in Education

Reflagging mail in FirstClass mobile

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The more I use FirstClass mobile, the more I like it. It is a powerful application, and I am always poking around to explore new features and discover how much of the full desktop client functionality is packed into this app.

One of the features I have always liked about the desktop client is that you can reflag a message from ‘read’ to ‘unread’. I use this technique to track important messages so I don’t lose track of my followups, to do’s and time sensitive items. Initially I could not figure out how to do this in the mobile client. However, I did discover how to do this the other day.

Here is a view from my mailbox. Note the ‘tech in schools study’ message has been read (flag gone).

Now, tap the ‘edit’ button. This will cause the > symbols to change to radio buttons.

Next, tap the radio buttons to select the message (or multiple messages). A check mark will appear in the radio button to indicate the message has been selected.

Now, tap the flag symbol in the bottom menu bar to restore the mail flag indicator to the message.

Once the flag icon is tapped, the screen returns to the main mailbox view, with the display showing the updated flags.

I hope you enjoy the additional mailbox functionality in the mobile client to help you stay organized.

~ Mark

Technology in Education

FirstClass Mobile – a few more tips

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A number of us at work have been using the FirstClass Mobile client for a while now. Overall the current version seems quite stable and works well, but there seemed to be 3 short-comings that needed to be addressed from my point of view. Thanks to my trusty PLN, I have 2 answers and 1 work around which I will share in today’s post.

1. When addressing mail, it was not obvious how to add multiple recipients in the address line. Thanks to @dougpete for pointing out the ‘ To: ‘ label is actually an active button, which takes you to a screen that facilitates adding multiple addresses to the To: CC: or BCC: address fields as per the two iPhone screen captures below.

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2. The second issue was that the Public conferences area was not showing any conferences when opened. Coworker @rebrouse figured out the tapping the bottom right icon that looks like a folder with an arrow, displays the ‘missing’ icons. This works consistently with folders too.

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3. It seems that the reply all with quote option is not available. In the regular client, you simply highlight the text to be quoted then choose reply all. It is possible to work around this using a copy and paste technique with the reply all option to simulate the correct message content. Select, copy is activated by holding your finger on the touch screen, dragging the highlight box to cover the required text, then pressing the ‘copy’ button. Once you choose reply all, tap the screen then choose paste.

Thanks to my PLN for helping me learn!

~ Mark

Tech, Technology in Education

iPhone: tech tip for FirstClass mobile client

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I have been using the FirstClass client software on my iPod touch for a little while now. The software is very functional and easy to use for the most part. Setting up the calendar was clunky – not obvious, needed research and makes you ask why???

Activating the calendar requires a couple of steps.

1. Select the ‘i’ on the lower right corner of the main screen to access the settings options.

2. Tap the version number 3 times. The ‘alarm on’ message will appear indicating that calendars and contacts are now visible on the mobile client.


Last week I upgraded my old cell phone to an iPhone. The transition between devices worked well – kept my same family phone plan, added a data package, transferred the contact list from the phone and presto – ready for action with the iPhone.

I synced the iPhone to the same laptop as I sync my iPod Touch to. A separate profile was created and off I went. After a little use, I noticed that the number of available screens within FirstClass was not the same between the devices. Further checking showed that the number of icons available differed as well. Hmmm.

A closer comparison showed that the calendar feature was not active in the client setup synced over to my iPhone and the version number was not there to tap and activate the calendar feature. I deleted the installation, downloaded a fresh copy over the internet and went through the configuration settings again. Now the iPod Touch and iPhone versions are functioning the same and  everything is humming along as I expected.

~ Mark